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Warranty claim

servicing Your Nowaskey extreme performance product
About Your Warranty Claim
  • Warranty service is only available to the original purchaser.
  • When you ship an item to us for service, use the original box to prevent shipping damage.
  • Use FedEx, UPS, or a carrier that offers signature confirmation and insurance.
  • Nowaskey Extreme Performance is not responsible for lost/damaged packages in the return shipment process.
  • You are responsible for all shipping costs involved in the warranty claim process.
  • Review our Limited Lifetime Warranty
Limited Lifetime Warranty Claim Process
  1. Complete the form and include clear photos of your claim while the product is installed on your motorcycle.
  2. If you did not register your product previously, include a photo of the original receipt.
  3. We will contact you by phone to discuss your issue, and get your payment information for return shipping.
  4. If your warranty claim involves one of our shocks models, you must ship BOTH shocks (for potential comparable service and dyno-testing).
  5. Ship the product to:
    Nowaskey Extreme Performance | Returns
    1821 2nd Ave SE, Menomonie, WI 54751
  6.  When we receive your product we will evaluate it, and contact you about the status of your claim.

Nowaskey Warranty Claim